Title VI Policy
Notice to Beneficiaries of Protection Under Title VI
This notice is provided in compliance with 49 CFR Section 21.9 (d).
The Fort Worth Transportation Authority (The T) provides services and operates programs without regard to race, color, and national origin in compliance with Title VI of the Civil Rights Act of 1964.
Title VI Complaint Process
The T is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with The T within 180 days from the date of the alleged discrimination.
As a member of the general public if you desire to file a discrimination complaint under Title VI, the following procedure should be followed to assist us in processing your complaint:
►1.The complaint should be filed with:
Tony Johnson, Executive Vice-President/COO.
►2.Any person who believes he or she has been subjected to unlawful discrimination may directly file a complaint or use an authorized representative.
►3.The complaint should at a minimum include the following information:
♦ a. Your name and address, and a telephone number where you may be reached during business hours;
♦ b. A general description of the person(s) or class of persons injured by the alleged discriminatory act(s);
♦ c. A description of the alleged discriminatory act(s) in sufficient detail to enable investigator(s) to understand what occurred, when it occurred, and the basis of the alleged discrimination complaint (race, color, or national origin);
♦ d. The letter must be signed and dated by the person filing the complaint or by someone authorized to do so on his or her behalf
Complaints must be filed with the Fort Worth Transportation Authority in writing at:
Fort Worth Transportation Authority
Attn: Tony Johnson, Executive Vice-President/COO
1600 E. Lancaster Ave.
Fort Worth, TX 76102
Title VI Complaint Form
Download a copy of the form in Acrobat PDF click here
Copies of the Title VI Complaint Form can also be obtained by
calling Customer Service at 817-215-8600.
The T offers language assistance to those who are limited in their ability to communicate in English. Please contact Tony Johnson, Executive Vice-President/COO.
Request for Information
To request additional information about The T’s non-discrimination obligations, send your written request to Tony Johnson, Executive Vice-President/COO.
